1. What is Hand of Heaven (HOH)?

  2. Is it true, with the HOH system, I will have 100% of my purchase returned
    to me on my first sale?


  3. I'm from another country. Can I participate in HOH?

  4. Are there any hidden fees?

  5. How and when do I receive payments for sales?

  6. May I have more than one account?

  7. Will I be able to see my referrals or change my details?

  8. Do you provide support?

  9. How long will this take to set up?

  10. Do I need a domain or web hosting account?

  11. Do I have to join all of the payment processors you offer?

  12. Can I get a refund?

  13. Is HOH a Gifting Program?

  14. May I enter at any level I want at any time?

  15. What if I invite someone and they participate at a level in which I am not participating?

  16. Is there an administration fee?

  17. Is it mandatory to go up to higher levels?

  18. How are the payments for the products tracked?

1. What is Hand of Heaven (HOH)?

Hand of Heaven (HOH) is a systematic approach that will accelerate the person-to-person act of giving. However, first a sale of products must be done.  People like yourself buy and sell the packages of products we have available at each entry level.  When someone buys from you, you then release the level to them.  They can then download the products and also resell to others.  Since HOH has such a high commission rate, we strongly suggest at that time, you take whatever portion of the funds you have received, and help someone.  The amount given is not the point.  Obviously, we can't enforce this.  All we can do is to create the environment and hope the members do what they agreed to do.  The amount is given is not the point.  It's the act of making a difference and helping someone else.


2. Is it true, with the HOH system, I will have 100% of my payment returned to me on my first referral?

The answer depends on the level you are at, and the level at which the new person chooses to come in.  Here are some examples of what could happen in various scenarios:

* You come in at the $25 level, and your first referral does too. In this situation, the answer is "YES! You do earn back 100% of your payment on your first referral."

* You come in at the $300 level, and your first referral does too. In this situation, with you both at the same level, the answer is "YES! You do earn back 100% of your payment on your first referral."

* You come in at the $300 level, and your first referral comes in at the $25 level. In this situation, with you at a higher level than your initial referral, the answer at first is "No". You are still shy of breaking even by $275. But wait! Because of the reverse 2-up system, if your referral actively recruits new members into HOH, the powerlines generated by your referral and some or all of the people brought in directly or indirectly through that referral may well lead to you not only breaking even, but turning a profit -- without you ever sponsoring another soul. Of course, no one should stop telling people about our great products and compensation plan, and inviting those people to join. We're just saying that it is technically possible that even with someone coming in at a level lower than yours, in time, you could come out even and eventually ahead with only one referral.

* You come in at the $300 level and your first referral comes in higher than you, at the $1,200 level. In this situation, the answer is "YES!" You get paid $300 and one or more members of your upline who are at higher levels than you get paid the difference. The system will know exactly how to divide up the funds and instruct everyone involved on what they should do.


3. I'm from another country. Can I participate in HOH?

Yes! HOH welcomes people from all around the world.


4. Are there any hidden fees?

Absolutely not, as far as our company is concerned. Third party payment processors you may use to collect your product purchase payments, however, might add some extra charges of their own either to the payer or the payee, or possibly both. HOH is not responsible for such charges.  This is perfectly normal for processors to do, as it is how they make money.



5. How and when do I receive my payments?

You receive your payments immediately and directly for each sale.  We use a "direct peer-to-peer payment technology" software that guides the actions of all members and their sales.



6. May I have more than one account?

No. There is no need for more than one account.  Any member caught "stacking" will have their HOH membership cancelled, and lose their downline.   We are here to honor your sponsor, and trying to cut them out of their roll ups by stacking is unethical.  We don't want members who think this way, so DON'T DO IT!


7. Will I be able to see my referrals or change my details?

Yes. Just login to our member's area anytime. You can view and email your entire referral base at once. You can change any of your details except your user name.  If you need to change your user name, please open a support ticket.



8. Do you provide support?

Yes. We provide unlimited support (within reason).   Remember, there is no administration fee.  So, although we do provide support, please wait patiently for us to respond.


9. How long will this take to set up?

Your site is set up instantly! It should take no more then 5-10 minutes to join and set up your profile.  After that, there is the matter of payment. Some members will pay using an online payment processor, which is also very quick, allowing you to become activated and ready to start receiving payments yourself almost immediately. Some other methods of payment take longer, such as paying by cashier's check, postal money order, or Western Union wire transfer, but these other methods usually only take about a week. You'll be ready to start making sales right after your payment is acknowledged by your referrer and/or upline. It is in their best interest to have you activated and ready to do business as soon as possible, so rest assured, that aspect of the system is likely to go smoothly.

 


10. Do I need a domain or web hosting account?

No. Your site will appear instantly when you join, with your user ID in place to track your efforts, so all payments go directly to the appropriate person.  You simply promote your link and the software takes it from there.  Make sure you never use domain masking when using domain forwarding.  Use basic forwarding only.  We suggest www.URLComplete.com



11. Do I have to join all of the payment processors you offer?

No. You can accept whatever method of payment you want.  It's your business.  There are many choices in the back office profile section to process payments. You may choose to use all, some, or none of them.   We have PayPal, Alertpay, Authorizenet, Linkpoint and others.  You can also take payments outside the system like cash, bank wire, Western Union, Money Gram, bank check and any other system of your choice.  If you take an offline payment, make sure you manually mark the payment as paid, so the member is activated.



12. Can I get a refund?

Your membership is non-refundable. All payments are final.  The reason for this is due to the nature of the products, which are digital and available for immediate download.  So, decide prior to joining if HOH is for you.


13. Is HOH a Gifting program?

No, not at all. People make sales of our "Extreme Value" product packages.  We love the gifting concept, but in our view, it is not legal.  Gifting programs have no products and try to use US Gifting laws to call themselves legal.  We are not here to criticize gifting programs, so do your own homework and decide what's right for you.  However, consider this... HOH has 100% direct pay, no admin fee, real products with value and the satisfaction of knowing, as long as you pay your requisite income taxes, you won't have legal issues.  Where else are you going to get that?


14. May I enter at any level I want at any time?

We advise you to ask the person that introduced you to HOH if they are in at the level for which you want to participate and give them the option to participate in it before you do. HOWEVER, don’t let the fact that your sponsor has not participated, at a level at which you want to be, slow you down!

If they won’t, or can’t, upgrade to a specific higher level, they will still receive a portion of the sale according to the highest level at which they have joined. Any participation level you choose will instantly qualify you at all lesser participation levels, so keep that in mind when making your decision.


15. What if I invite someone and they participate at a level in which I am not participating?

If someone you personally invite participates at a level you are not in, they will go up to your upline to begin a new powerline for them, and you will not get them back, so it is important you keep that in mind when choosing your participation level.    This is not a matrix cycler program.  The dynamics of the reverse 2 Up plan make the retrieval of "lost" people impossible.  On a personal note, after over 21 years of participation and research, it is very rare, indeed, for this to happen.  However, if it does, the member does get a portion of the payment according to the highest level they have joined.  For example, if you are at the $600 level and you bring someone in who joins at the $1,200 level, you would get $600 of the $1,200, and the remainder goes to the person at that level.  So, it would be prudent for you to select the level to join that is good for you and will not cause you overly high stress financially, but will cover you just in case the above example happens.


16. Is there an administration fee?

HOH has NO ADMINISTRATION FEE!  Most programs will charge you from $24.95, to as much as $199 per month or year, as an admin fee, and rightfully so.  The company has to make a profit and maintain the program for you.  It is our gift to you.  It is our "HAND UP" to the hundreds of thousands of affiliates we have worked with over the past 21 years.   Your payment for the products is required before the software will allow you to participate.  When it does, you will receive an id, web URL and password instantly. However, there is NO ADMINISTRATION FEE! :-D


17. Is it mandatory to go up to higher levels?

No, not at all.  This is totally up to you when, and if, you go up through the various entry levels.  The main membership levels are $25, $75, $150, $300, $600, & $1,200.  We also have what we call the "Hand Up" Starter level of $25, as well.  Think of this as a "Feeder" level to assist those who are "financially challenged", yet would like to participate. 


18. How are the payments for the products tracked?

HOH utilizes a million dollar web presence that meticulously directs every member's actions. It has no biases, no agendas, makes no mistakes and treats everyone the same from top to bottom, whether they live in Peoria, Illinois or a remote village in Outer Mongolia. The biggest "sizzle" in the HOH business is that human error and misconduct have been virtually eliminated by state-of-the-art technology.

Programmers continually monitor the performance of the system and are readily available to answer questions and solve any problems. HOH is an activity for people with a computer and an email address. It is intelligent and sophisticated, yet is wonderfully simple. Anyone who has access to a computer and can read an email can grasp this program in its entirety in short order.

Important Note: All members are responsible for their own taxes and will not receive a form 1099 (U.S.A.) or form T4 (Canada), or any such form, because this company does not pay you. You are not our employee. You are paid directly member to member, selling products you've been granted a license to sell as part of your own business, which you are responsible to manage.